Database problems
Preview of the new University student portal (previous) :: Book tokens and Borders vouchers for your feedback (next)
Update - 10:02am
It's all fixed. Sorry for any inconvenience caused.
It seems that we're having database problems at the moment, We can't look up anyones details in the central university database. From digging in the logs, it looks like the problem started at about 01:15 this morning. The following systems don't work:
- Manage My ResNet
- ResNet in-room registration system
If you try to log in to either of these systems, you're likely to get the following error message "Sorry, we couldn't find anyone in the University database with that username"
We're working with the database administration team to try and work out what the problem is and to fix it asap.