Lightning strike at Wills on Wednesday
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There was a lightning strike at Wills Hall a couple of days ago and after this some ResNet users reported that their ResNet connection was not working.
We've checked our equipment and it appears to be operating fine. So far the people who had a problem have found that the network adapter inside their computer had been damaged by the strike. Replacing the network adapter gets them working again.
We sell external high-speed USB network adapters at the ResNet help desk. If you have a problem please try replacing your adapter (and resetting your connection with Manage My ResNet). That will probably sort it out - but if it doesn't you can return the adapter for a refund and we will investigate further.