Peak usage limits increasing to 4GB per week
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We are pleased to announce that from Monday 14th May 2007 the weekly peak-time usage allowance is to be increased from 2.5GB to 4GB.
We have been very pleased with the improvements to packet loss and latency that real-time application users find essential. These applications should now be working without trouble at all times of day.
We now find that for the first time in ResNet’s history we have spare capacity at the busiest time of day (6pm to midnight) and it has always been our intention to let subscribers use this capacity, hence this increase.
The limits will be reviewed again in a week or two and changed accordingly. The aim is to allow as much use of the available capacity whilst still maintaining quality of service to all subscribers. This is a learning curve for us, as having a peak-time limit is a culture change and we could not easily predict usage patterns, hence the relatively low 2.5GB initial limit.
Last week a total of 191 subscribers were moved to the restricted network, well under 5% of all subscribers, with an average restriction of 2.86 days per restricted user. If this were scaled up to all of ResNet then the average restriction would be < 3 hours per user per week.
We hope this change meets the approval of all who have asked for an increase, however, I’m sure not all will be fully satisfied with our attempts to please all ResNet subscribers.
Regards,
The ResNet Team
Week 4 (Monday 15th May to Sunday 20th May)
| Day | Restricted Network | Total Restricted | Average Restricted Days | Warning Emails >75% | Total Emails | UL/DL Ratio All Restricted Users |
| Tue 15th (Early am) | 6 (<0.15%) | - | 6 | 2 | - | 3.70 |
| Wed 16th (Early am) | 2 (<0.05%) | 8 (<0.2%) | 5.75 | 11 | 13 | 1.57 |
| Thu 17th (Early am) | 9 (<0.22%) | 17 (<0.42%) | 4.82 | 13 | 26 | 0.69 |
| Fri 18th (Early am) | 13(<0.32%) | 30 (<0.75%) | 4.03 | 38 | 64 | 0.46 |
| Sat 19th (Early am) | 24 (<0.60%) | 54 (<1.35%) | 3.13 | 52 | 116 | 0.37 |
| Sun 20th (Early am) | 38 (<0.95%) | 92 (<2.30%) | 2.25 | 79 | 195 | 0.38 |
Update 2007-06-19: Comments are now closed as there have been no genuine comments submitted recently, only spam. If you want to comment on this article, please contact the ResNet Helpdesk.
5 Responses to “Peak usage limits increasing to 4GB per week”
Bob wrote:
May 11th, 2007 at 5:21 am
That’s much better. At least it’s more difficult to use 4gb accidentally than 2.5gb. Woo.
Dave wrote:
May 12th, 2007 at 12:38 pm
@Bob: Yea, I accidentally used up my 2.5 last week (went 0.3 over on Sunday night), now I won’t be worriedly checking my limit every hour…
Steve wrote:
May 14th, 2007 at 8:04 am
Yet whilst you promise this 4gb limit, the check my usage still states a maximum limit of 2.5gb. This might need looking at!…
Mark (ResNet Staff) wrote:
May 14th, 2007 at 9:43 am
Steve,
“Yet whilst you promise this 4gb limit, the check my usage still states a maximum limit of 2.5gb”
Give me at least 1 hour to fix any teething problems 
“This might need looking at!…”
Thanks for the heads-up though
The 4GB limit should now be working – enjoy.
Chris wrote:
May 10th, 2007 at 7:52 pm
Gd stuff.