Live status monitoring problem on ResNet
Weekly Peak Limit Raised to 10GB (previous) :: longer ResNet Help Desk opening hours (next)
We're currently having some problems with our live status monitoring system, which appears to be caused by some high network latency on a section of the ResNet network.
This is causing the network monitoring software to report most of the ResNet network as unavailable, when in reality it is available, it's just slower than the monitoring software can cope with.
As far as we can tell, actual end user ResNet connections appear to be working as normal.
We're investigating the problem and will update this blog post as and when we have more information.
Update: I've tweaked the monitoring system so it's less sensitive, and it's now reporting status correctly. We are still investigating the cause of the latency though. This is a particularly busy time of day on the ResNet network though, so if you are experiencing any latency problems, you may find that they resolve themselves after 6pm