Registration/My ResNet Problems - resolved
Intermittent ResNet problems at Unite House Thu 26th & Fri 27th June (previous) :: ResNet for visitors over the summer vacation (next)
It would seem that just after I left the office on Friday, the server which hosts both the registration process and the My ResNet service fell over. The out of hours helpdesk have probably noticed this, as it also hosts the system which they use to look at the health of peoples ResNet connections when they call up!
We don't have access to the machine room on weekends, and I'm unable to reboot the server remotely as we've upgraded part of the equipment that does that - and my crib sheet of instructions is out of date! The staff that have the required knowledge to update my crib sheet aren't available...
So it'll have to wait until first thing Monday morning. I should be in the office around 8:30am on Monday, and I'll reboot it first thing.
Sorry for any inconvenience caused by this outage.
Update: 2008-06-30
The server was rebooted at about 8am this morning. Normal service has been resumed.