4000 students connected to ResNet!
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Two days into Freshers Week and we already have 4000 students connected to ResNet!
If you need help connecting please give us a ring on 89001 free from your room. Phone lines are now open 24 hours a day, 7 days a week. It has at times been difficult to get through, especially in the early evening. From 8am-5pm calls are answered by the ResNet team and from 8pm until 8am by the out of hours Help Desk.
If you've rung and found lines engaged or been kept in a queue we're sorry - we are answering as many calls as we can at this very busy time of year. Everyone wants an Internet connection immediately to stay in touch with friends and family, and we want to get people connected as soon as possible.
If you prefer we can also arrange room visits to come out and help you connect up in your room, at a cost of £16. We can fix many problems for free over the phone though, so please try calling first.