- Slow, unwell computer?
- Canâ€™t connect to the Internet?
- Computer viruses or spyware?
What is the laptop clinic?
At the Student Laptop Clinic weâ€™ll look at your laptop while you wait and help get it working better for you. The laptop clinic is a new service for students at Bristol. We are trialling it this year with generous funding from the Alumni Fund. The people working on the clinic are a combination of other Bristol students and IT support staff.
Where are the clinics?
The Hawthorns Student Refectory – entrance on Woodland Road
Starts Tuesday 7th October 2008, then every weekday 2pm-5pm until further notice.
What should I bring?
Please bring your laptop and power supply. If any Windows or recovery CDs were supplied with your computer please bring them too.
How does the clinic work?
On a first come first served basis. You must stay at the clinic with your laptop.
Who can use the clinics?
All University of Bristol students.
What can you fix?
Weâ€™ll look at both Windows & Mac laptops. We can only help with software and configuration problems. We canâ€™t solve every problem, but are happy to look and see what we can do. If we donâ€™t fix it we can also provide advice on what to do next, information to help you fix the problem yourself or suggestions about who else you can contact.
What other help is available?
Don’t forget that you can get help at other times by phoning the IT Help Desk (87870 internal, 0117 92 87870) or ResNet start of term hotline (89001 internal, 0117 92 89001) That’s the first call for help, but for more detailed problems where we need to see the computer you might want to try the laptop clinic.