Hillside/Woodside speed improved
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We discovered a misconfigured setting on the network equipment at Hillside/Woodside this morning. This was responsible for slow speeds and some packet loss over the last week. Sorry about the problem.
The good news is that we've fixed this misconfiguration. First reports from residents suggest that the speed is far faster than before.
Background for anyone interested: this year we've provided ResNet at Hillside/Woodside for the first time. A dedicated 10 Mbit link replaces the 2Mbit ADSL service which was there before. The new link is provided using a combination of fibre through a new trench and a wireless link across the gorge. This connection is not the fastest on ResNet, but it's not the slowest either (and Hillside/Woodside has a relatively small number of residents). This connection went in just in the nick of time before the start of term so we didn't have much time to test it thoroughly, that's probably why we didn't find the problem earlier - sorry about that.