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Windows Vista users: service pack 1 now required   Permanent Link to Windows Vista users: service pack 1 now required

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In order to help prevent a repeat of the ResNet disruption on 20th October, anyone connecting to ResNet with Windows Vista must now have Service Pack 1 (SP1) installed. If you have Windows Vista the online registration process and security checker now check for SP1 and won't proceed without it.

You need to go through the registration process when connecting for the first time, changing computer, changing room, or at periods during the year.

If when registering you get a message that the code entered is invalid, this is probably because you are using an old version of the security checker. Go through the registration process again and make sure you download and run a new copy of the security checker.

A good way to make sure you are getting the latest version of the checker and not one cached by your browser is:

  1. click the right-hand mouse button on the security checker link,
  2. choose Save Link As/Save Target As,
  3. Type in a new name for the security checker file.
  4. Download and run that new version from the desktop or other destination

We strongly encourage all ResNet users with Vista to install Service Pack 1, even if they aren't re-registering at this time. The easiest way to do this is to go to Control Panel, Security Centre, WindowsUpdate and install all important and critical updates.

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