Problem at Chantry Court following electrical testing (resolved)
Electrical Testing, Chantry Court, Monday 16th March (previous) :: DNSChanger virus back again (next)
Following the scheduled electrical testing at Chantry Court earlier today, ResNet isn't working for up to 80 people at Chantry Court on floors 6-8. Those on other floors are working OK.
We've already been out to Chantry Court to try to fix it but weren't successful. It looks as if part of our equipment has broken and we need to swap it for a replacement. We're very sorry about the problem and are working to get it fixed as soon as possible, but unfortunately that won't be until tomorrow morning (Tuesday 16th).
Update: Tuesday 16th, 09:50am
We have successfully installed a replacement switch, and service has been restored to Chantry Court. We apologise for the inconvenience caused by this outage.