The database server used by a large number of ResNet systems is currently experiencing problems. The issues started at around 17:18pm on Weds 14th December.
Until the issues can be resolved, the following ResNet services are unavailable:
- The My ResNet Control Pannel (http://my.resnet.bris.ac.uk) will be completely unavailable
- The ResNet Activation System (http://go.resnet.bris.ac.uk) will be completely unavailable
- All helpdesk troubleshooting tools will be unavailable
- Various back-end scripts are failing, and may result in strange behaviour from the bandwidth monitoring systems (the ResNet Gadget/RSS feeds won’t be updating) , the network status monitoring, DHCP updates will not happen etc.
The issue seems to be resolved (for now) and our systems seem to be working again. However, reports from the database team suggest an underlying problem which they are continuing to investigate.