January 2012

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Update: 13:20
And we’re back in business. ┬áService has been restored all ResNet accommodation.

History of this outage is shown below.

As of 12:30 today (19th Jan) just under a third of ResNet has lost internet connectivity.

Early investigations seem to imply that there is a power problem affecting Priory Road possibly extending as far as The Triangle. ┬áThis means we’ve lost power to the core networking equipment which feeds most of the centrally located accommodation – this has knocked out both Wired ResNet and Wireless ResNet services in the affected halls.

Hopefully, ResNet will just spring back to life when the power comes back on, but we will be keeping a close eye on it just incase.

Update: The following buildings are without service

  • Chantry Court
  • 33 Colston Street
  • Deans Court
  • The Hawthorns
  • Northwell House
  • Osborne Villas
  • 121 Redland Road
  • 29 St Michaels Park
  • 30 St Michaels Park
  • 31 St Michaels Park
  • 32 St Michaels Park
  • 33 St Michaels Park
  • Unite House
  • Winkworth House
  • 97 Woodland Road
  • Woodland Court
Update: 13:05
Power has been partially restored, and service should be available once again at Colston St, Chantry Court, Deans Court, Unite House, Winkworth House, 97 Woodland Road.
The following residences are still down
  • The Hawthorns
  • Northwell House
  • Osborne Villas
  • 121 Redland Road
  • 29 St Michaels Park
  • 30 St Michaels Park
  • 31 St Michaels Park
  • 32 St Michaels Park
  • 33 St Michaels Park
  • Woodland Court

We will be doing some essential network maintenance on Saturday 7th January 2012. The following properties will experience intermittent disruption between 9am and 5pm.

  • Northwell House
  • Woodland Court
  • The Hawthorns
  • 121 Redland Road
  • Rodney Place

Please see the IT Services news item for more details, since some buildings other than halls of residence will also be affected.

We apologise for the inconvenience caused to our customers.