Over the last few months the ResNet team have been working with A2Dominion and cabling contractors on a plan to install ResNet Wireless in Woodland Court.  Starting on Thursday 8th December our contractors will be on-site installing cabling
and 21 Wireless Access Points to flat hallways - access should not be required to your room so the disruption should be minimal.

We do not have a completion date but hope the installation will be completed before Christmas 2011.

Adding wireless to Woodland Court will increase Residential wireless coverage from 75% to just over 80%

For more information on ResNet Wireless please visit <http://www.resnet.bristol.ac.uk/wireless>

This post will be updated with any useful information as and when we have some.

Update 20-12-2011
The cabling contractor has now completed their installation. We are waiting for the switches to be configured so we'll update this post as soon as we have more info.

Update 21-12-2011
The wireless should now be alive and ready to use. Connect to the ResNet-Setup network and open your web browser. Go to http://go.resnet.bris.ac.uk to activate your ResNet Wireless connection.

Merry Christmas to everyone at Woodland Court!

Over the last few months the ResNet team have been working with A2Dominion and cabling contractors on a plan to install ResNet Wireless in Deans Court.  Starting on Friday 18th November our contractors will be on-site installing cabling
and 30 Wireless Access Points to flat hallways - access should not be required to your room so the disruption should be minimal.

We do not have a completion date but hope the installation will be completed before the end of the term (16th December 2011).

Adding wireless to Deans Court will increase Residential wireless coverage from 68% to just over 75%

For more information on ResNet Wireless please visit <http://www.resnet.bristol.ac.uk/wireless>

This post will be updated with any useful information as and when we have some.

 Update 09-12-2011
All cables have been installed but only some have been terminated. Swicthes are installed. We are a waiting for completion of cable termination which we expect to be next week. Looks like we are on target for completion by the end of this term

 Update 20-12-2011
The installation of Wireless ResNet was completed late last week and 28 of the 30 access points are now up and we've seen over 60 people using them already. We are looking into fixing the two that have never come alive either today or tomorrow. We hope you enjoy using Wireless ResNet.

After an unexpected initial delay we are now pleased to announce that ResNet wireless at Wills Hall is now fully functional.  To setup your wireless devices please connect to the ResNet-Setup wireless signal, open a web browser, and follow the on-screen instructions.

We are still waiting for the cabling contractor to finish at Churchill Hall but we expect to have this fully functional before the end of Freshers week.

Well, it's 3:30pm on the Monday of Freshers' week and we have 4100 customers connected to the ResNet service which is about 95% of all people with a valid subscription.  This is 17 hours quicker than last year which is really great.  Hopefully people have found connecting easier because of this year's new wireless activation system.  Wireless ResNet has over 1400 distinct customers connected and wired ResNet has over 2600.

Our team are still taking lots of calls but the main problem seems to be passwords, which we can't deal with.  If you cannot remember your password (or username) then please visit the Service Desk in the Computer Centre with photo ID.

ResNet is now live for 2011!

If you are a new student arriving in Bristol everything will be ready for you to get online when you arrive.

Connection instructions for ResNet are either waiting for you in your room or available from your Senior Resident / Hall Office.The connection instructions cover both the ResNet Wired and the ResNet Wireless service (available in 70% of student bedrooms) Just follow the instructions for the connection method you want to use!

It helps if you can pay online before you get here, but if you can't don't worry - you can still connect immediately with a seven day free trial.

It's easy to connect, but if you need help give our special ResNet start of term hotline a ring - 0117 928 9001, or 89001 free internal call from your room. We'll be glad to help.

Welcome to Bristol!

Important maintenance work on the power supply to the Stoke Bishop area will be taking place on the 7th and 8th April 2011 between 8am and 4pm.

This will affect building power, ResNet, Wireless (all wireless, including ResNet & eduroam services), Admin network and telephone connectivity throughout Thursday 7th and Friday the 8th.

Your hall office should be able to answer any further queries that you may have.

7th April 2011

The following locations will have no power, network (ResNet, Wireless, Admin Network) or telephones:

• University Hall
• Durdham Hall
• Haitt Baker
• Wills Hall (Including The Holmes)
• The Downs Workshop
• The Grounds and Gardens offices etc

The following locations will have power, but no network (ResNet, Wireless, Admin Network) or telephone connectivity:

• Churchill Hall
• Badock Hall

8th April 2011

The following locations will have no power or network (ResNet, Wireless, Admin Network).  The phones should stay up.

• Badock Hall
• Churchill Hall

We've got a new version of the ResNet bandwidth quota monitoring sidebar gadget, which fixes a problem experienced by Windows Vista and Windows 7 users, where the gadget refused to accept their keys.

If you tried the sidebar gadget and it didn't work, upgrade to the latest version from http://toys.resnet.bris.ac.uk and give it another go!

It's 10.30am on Day 2 of Freshers Week. 4100 students have already successfully connected to ResNet! On the other hand if you are one of the 800 still to connect not being online can be frustrating.

This year we've found that a lot of new students can't connect as they haven't set or have forgotten their University username and password. If you don't know what your password is, please visit the IT Help Desk in the Computer Centre, Tyndall Avenue. Come in person and bring some ID to prove who you are, and you can then set a new password on the spot. The IT Help Desk is open for visitors from 8.30am to 5.30pm Monday - Friday.

It's very easy to connect to ResNet, but sometimes things go wrong and you need someone to help.

The first and easiest way to get help is to phone the ResNet start of term hotline. Open 9am - 5pm Monday - Friday, there are lots of extra staff at this time of year to help you out. Ring on 89001 internal from your room free of charge, or 0117 928 9001. If you ring us from your room with your computer in front of you we can sort out most ResNet problems there and then.

Another option is the Student Laptop Clinic. The next clinic is on Tuesday 5th October, and then there are more clinics throughout Freshers week and the rest of term. See the website for the time and location of clinics.

If you have forgotten your University username and password you won't be able to get on ResNet. Visit the IT Help Desk at the Computer Centre to get a new password.

If your problem is less urgent, try our new website AskIT! There you can ask questions about any personal-owned and mobile IT equipment you would like help on. Answers on AskIT could come from anyone else at the university, not just the IT staff - it's a great way for people to help each other out.

Congratulations if you received your A Level results yesterday and secured a place at Bristol for 2010!

If you will be living in University halls and houses you can use ResNet to connect to the Internet from your study bedroom. ResNet provides a high speed connection to the Internet, faster than you are used to at home.  Different packages are available, and you can pay for your ResNet connection before you get to Bristol (cost from £68 for three terms). Everything is available in your residence for you to connect the day you arrive. For more info see www.resnet.bristol.ac.uk/newstudents