One of the ResNet servers is feeling a little under the weather, so we're going to have to take it offline first thing tomorrow
to run some diagnostics to confirm that the problem is what we think it is before we can log a hardware fault report.

The following services will be unavailable from 8:30am-10:30am, Friday 17th April 2009.

• My ResNet
• In-Room registration system
• Wireless ResNet
• download.resnet.bris.ac.uk/pub (ResNet software archive)
• www.bris.ac.uk/slink url shortening service
• www.resnet.bris.ac.uk browser redirection - the actual content at http://www.bristol.ac.uk/is/computing/advice/homeusers/resnet will remain available.

Currently registered connections will continue to function normally.

We will update this post when the maintenance is complete

Update: 09:42
Maintenance is now complete, and service has been restored.

We've received a maintenance announcement from Freewire TV, saying that they will be carrying out some upgrade work on Wednesday 1st April 2009 between 1100 and 1500.

This maintenance has been scheduled so that Inuk Networks Infrastructure can upgrade the encoders used for broadcasting the channels listed below.

Setanta Sports News
Setanta Sports 2
Setanta Sports Golf
Arsenal
Liverpool
Celtic
Rangers
ESPN America

Maintenance Schedule
Maintenance Start: 11.00 on Wednesday 1st April 2009
Maintenance End: 15.00 on Wednesday 1st April 2009
Maintenance Window: 4 hours
Planned Downtime: 30 mins per channel

We've just been informed that there is some electrical testing scheduled for Monday 16th March, 10am-2pm at Chantry Court.  The ResNet networking equipment will be powered off during this time, and so ResNet will be unavailable at Chantry Court.

This work will only effect customers at Chantry Court.

Information Services are carrying out some essential systems maintenance on the 7th Feb 2009, 08:00-14:00 which affects the following ResNet systems:

• My ResNet
• ResNet in-room Registration System
• ResNet Helpdesk troubleshooting tools (including those used by the out of hours helpdesk)
• ResNet Network Monitoring system (the traffic lights on the ResNet home page)

All fully registered ResNet connections will continue to function normally throughout this maintenance period, so most people won't notice anything.

There are several other University systems which are also affected by this maintenance, for more details see the IS News website: http://www.bris.ac.uk/is/news/2009/systemsmaintenance26jan.html

There is some central database maintenance going on today, which means the following ResNet services are unavailable:

• My ResNet - www.resnet.bris.ac.uk/myresnet
• The in-room registration system - register.resnet.bris.ac.uk
• The systems which our helpdesk use to process application forms and troubleshoot connections

If your ResNet connection is working, it will continue to work unaffected. If you need to register your connection, move rooms, or connect a new computer to ResNet, you'll need to wait until later this evening.

Other systems around the university may be affected by this maintenance period. For more information, see http://www.bris.ac.uk/is/news/2008/datahavenaugust4.html

Update: 2008-08-14 10:43
It seems that there were problems encountered during the upgrade which meant it took longer than expected.  Normal service was resumed at about 10am today (Thursday) and after a few minor wobbles we appear to be back in business.

We've just been informed by freewire that they will be doing some maintenance on the TV service this Wednesday, it shouldn't cause any problems but we thought we'd warn you all just incase. details as follows:

Maintenance Details
This work has been scheduled so that Inuk Networks can upgrade the User Interface component of the IPTV platform. This improvement will enable future VoD menu features to the Freewire Television service.

Whilst we believe that this work will be completed within the specified times, we feel it prudent to make customers aware that this work is planned.

We do not expect there to be any interruption in your Freewire services.

Maintenance Schedule
Maintenance Start: 10.00 on Wednesday 14th May 2008
Maintenance End: 11.00 on Wednesday 14th May 2008
Maintenance Window: 1 hour
Planned Downtime: No impact.

One of the Universities central database servers will be unavailable between 8am and 10am on Thursday 6th March 2008.

What does this mean for ResNet? Most people won't notice, it should have no impact on existing registered connections at all. However, the following services will be unavailable:

• Registration System. This will be unavailable to new customers. Existing customers should be ok.
• We don't think that My ResNet will be affected, but it may be in some cases.
• We will be unable to sell subscriptions during the maintenance period.

Some other university systems will be unavailable as well. For more information, see http://www.bris.ac.uk/is/news/2008/datahub6mar.html

The database server which runs various chunks of ResNet will be unavailable on saturday morning for about 2 hours due to some essential systems maintenance.

Customers with existing connections will be unaffected - your connection will continue to function as normal

The maintenance will affect the following parts of ResNet

• The in-room registration system for new customers will be unavailable
• The My ResNet system will be unavailable
• The slink url shortening service will be unavailable
• All our back-end administration tools will be unavailable, but you're unlikely to notice that anyway

Various other university services will be unavailable during the maintenance period, see the following IS News article for more details.

http://www.bris.ac.uk/is/news/2008/maint9feb.html

One of the Universities central database servers will be unavailable between 8am and 9am on Thursday 24th Jan for some essential systems maintenance.

This will mean that the following ResNet services will be unavailable:

• The in-room registration service for new users
• Some parts of My ResNet may also be unavailable

All existing ResNet connections should continue to work uninterrupted and most customers won’t notice anything.
There are a handful of other University services which will also be unavailable during the maintenance period. For more details, please see the IS News website: http://www.bris.ac.uk/is/news/2008/datahub24jan.html