There is some central database maintenance going on today, which means the following ResNet services are unavailable:

• My ResNet - www.resnet.bris.ac.uk/myresnet
• The in-room registration system - register.resnet.bris.ac.uk
• The systems which our helpdesk use to process application forms and troubleshoot connections

If your ResNet connection is working, it will continue to work unaffected. If you need to register your connection, move rooms, or connect a new computer to ResNet, you'll need to wait until later this evening.

Other systems around the university may be affected by this maintenance period. For more information, see http://www.bris.ac.uk/is/news/2008/datahavenaugust4.html

Update: 2008-08-14 10:43
It seems that there were problems encountered during the upgrade which meant it took longer than expected.  Normal service was resumed at about 10am today (Thursday) and after a few minor wobbles we appear to be back in business.

It would seem that just after I left the office on Friday, the server which hosts both the registration process and the My ResNet service fell over. The out of hours helpdesk have probably noticed this, as it also hosts the system which they use to look at the health of peoples ResNet connections when they call up!

We don't have access to the machine room on weekends, and I'm unable to reboot the server remotely as we've upgraded part of the equipment that does that - and my crib sheet of instructions is out of date! The staff that have the required knowledge to update my crib sheet aren't available...

So it'll have to wait until first thing Monday morning. I should be in the office around 8:30am on Monday, and I'll reboot it first thing.

Sorry for any inconvenience caused by this outage.

Update: 2008-06-30
The server was rebooted at about 8am this morning.  Normal service has been resumed.

It looks as though one of our servers fell over at about 7am yesterday morning. We didn't notice because we were all away for the bank holiday. Sorry about that.

The services affected include:

• ResNet Website
• My ResNet
• The registration system
• ResNet Chat
• ResNet downloads page

There are a number of other services which may have experienced problems, although those appear to have fallen over to backup servers.

We have a mechanism for rebooting servers from offsite, so I'm trying for a reboot now.

Update: Reboot complete, service should now be back to normal.

It seems we've been having problems with the ResNet Chat service all day.

It's been doing some odd things, specifically with server2server chat (eg chatting to your mates on googletalk)

The problems became a little worse this evening and I've spent the last three quarters of an hour or so trying to breathe some life back in to the service.

I'm not getting very far.

I've managed to get it back to a point where you can connect, and it appears that you can chat to other ResNet chat users - but talking to external users still isn't working.

I'm going to keep looking into it, but I'm rapidly becoming out of my depth - so I'll be passing it on to a collegue in the morning.

Sorry for any inconvenience this causes!

Update 2008-03-04: We've spent all day looking at it, updating certificates, restarting this, fiddling with that - and it's still broken. We're going to try a cold reboot of the server tomorrow morning to see if that helps, but as far as we can tell it *should* be working. I will update again tomorrow morning.

One of the Universities central database servers will be unavailable between 8am and 10am on Thursday 6th March 2008.

What does this mean for ResNet? Most people won't notice, it should have no impact on existing registered connections at all. However, the following services will be unavailable:

• Registration System. This will be unavailable to new customers. Existing customers should be ok.
• We don't think that My ResNet will be affected, but it may be in some cases.
• We will be unable to sell subscriptions during the maintenance period.

Some other university systems will be unavailable as well. For more information, see http://www.bris.ac.uk/is/news/2008/datahub6mar.html

The database server which runs various chunks of ResNet will be unavailable on saturday morning for about 2 hours due to some essential systems maintenance.

Customers with existing connections will be unaffected - your connection will continue to function as normal

The maintenance will affect the following parts of ResNet

• The in-room registration system for new customers will be unavailable
• The My ResNet system will be unavailable
• The slink url shortening service will be unavailable
• All our back-end administration tools will be unavailable, but you're unlikely to notice that anyway

Various other university services will be unavailable during the maintenance period, see the following IS News article for more details.

http://www.bris.ac.uk/is/news/2008/maint9feb.html

One of the Universities central database servers will be unavailable between 8am and 9am on Thursday 24th Jan for some essential systems maintenance.

This will mean that the following ResNet services will be unavailable:

• The in-room registration service for new users
• Some parts of My ResNet may also be unavailable

All existing ResNet connections should continue to work uninterrupted and most customers won’t notice anything.
There are a handful of other University services which will also be unavailable during the maintenance period. For more details, please see the IS News website: http://www.bris.ac.uk/is/news/2008/datahub24jan.html

There seems to be something funny going on with our blog templates, I'm investigating - so the styling of this page may change without warning as I try to debug the problem...

Update: All done, everything should be back to normal.

One of the Universities central database servers will be unavailable on Saturday 27th Oct for some essential systems maintenance.  This will mean that the following ResNet services will be unavailable:

• My ResNet - http://www.resnet.bris.ac.uk/myresnet
• The in-room registration service
• Automatic network status monitoring (The traffic lights on the ResNet website)

All existing ResNet connections should continue to work uninterrupted and most customers won't notice anything.

There are a number of other University services which will also be unavailable during the maintenance period.  For more details, please see the IS News website: http://www.bris.ac.uk/is/news/2007/maint27oct.html

It's one of *those* Fridays.

It seems we've been having problems inserting data into the main ResNet database.  I'm not sure how long it's been a problem, but it looks like it may have been a couple of days now.  I've cleared the problem now - if you were having problems registering, please try again.

If your connection is fully working, there is no need to take any action.