One of the Universities central database servers will be unavailable between 8am and 10am on Thursday 6th March 2008.

What does this mean for ResNet? Most people won't notice, it should have no impact on existing registered connections at all. However, the following services will be unavailable:

• Registration System. This will be unavailable to new customers. Existing customers should be ok.
• We don't think that My ResNet will be affected, but it may be in some cases.
• We will be unable to sell subscriptions during the maintenance period.

Some other university systems will be unavailable as well. For more information, see http://www.bris.ac.uk/is/news/2008/datahub6mar.html

The database server which runs various chunks of ResNet will be unavailable on saturday morning for about 2 hours due to some essential systems maintenance.

Customers with existing connections will be unaffected - your connection will continue to function as normal

The maintenance will affect the following parts of ResNet

• The in-room registration system for new customers will be unavailable
• The My ResNet system will be unavailable
• The slink url shortening service will be unavailable
• All our back-end administration tools will be unavailable, but you're unlikely to notice that anyway

Various other university services will be unavailable during the maintenance period, see the following IS News article for more details.

http://www.bris.ac.uk/is/news/2008/maint9feb.html

One of the Universities central database servers will be unavailable between 8am and 9am on Thursday 24th Jan for some essential systems maintenance.

This will mean that the following ResNet services will be unavailable:

• The in-room registration service for new users
• Some parts of My ResNet may also be unavailable

All existing ResNet connections should continue to work uninterrupted and most customers won’t notice anything.
There are a handful of other University services which will also be unavailable during the maintenance period. For more details, please see the IS News website: http://www.bris.ac.uk/is/news/2008/datahub24jan.html

There seems to be something funny going on with our blog templates, I'm investigating - so the styling of this page may change without warning as I try to debug the problem...

Update: All done, everything should be back to normal.

One of the Universities central database servers will be unavailable on Saturday 27th Oct for some essential systems maintenance.  This will mean that the following ResNet services will be unavailable:

• My ResNet - http://www.resnet.bris.ac.uk/myresnet
• The in-room registration service
• Automatic network status monitoring (The traffic lights on the ResNet website)

All existing ResNet connections should continue to work uninterrupted and most customers won't notice anything.

There are a number of other University services which will also be unavailable during the maintenance period.  For more details, please see the IS News website: http://www.bris.ac.uk/is/news/2007/maint27oct.html

It's one of *those* Fridays.

It seems we've been having problems inserting data into the main ResNet database.  I'm not sure how long it's been a problem, but it looks like it may have been a couple of days now.  I've cleared the problem now - if you were having problems registering, please try again.

If your connection is fully working, there is no need to take any action.

Most people on ResNet won't have noticed, but one of our servers dropped off the network at about 7pm last night due to a problem with one of it's network interfaces. Things that will have been affected include:

• Registration System
  The server that fell over provides the DNS for the registration network. It's set up to redirect all requests for web pages to our registration system. Your connection will have fallen over to the secondary DNS, but the secondary isn't set up in the same way - so your web page requests won't have been diverted.If you typed in the url for the registration system directly, you will have been able to register OK.
• Manage My Resnet
  Bandwidth reports for last night won't have been updated.
• Network Status Monitoring
  The traffic lights on the ResNet home page which monitor the status of the network won't have been updated.

Normal service was resumed at 9am this morning which was the first available opportunity for me to have physical access to the server.

One of the central University database servers is being restarted at 8m on Friday 27th July 2007. This is expected to take about half an hour.

This maintenance will cause problems with the following parts of ResNet;

• Registration system
  New users will not be able to register for the duration of the maintenance period.
• Manage My ResNet
  Some parts of Manage My ResNet will be unavailable for the duration of the maintenance period.

Existing ResNet connections will remain active, and most users won't even notice. For more details about other University services which will be affected by this maintenance - see http://www.bris.ac.uk/is/news/2007/stellar27jul.html

I've just noticed that one of our servers fell over at 7am this morning. I'm not in Bristol so I can't go in and switch it back on, and unless one of the other permanent staff happens to be in the area - the following services will be unavailable until Monday morning.

• In room registration process. New users will not be able to register their connections.
• Manage My ResNet - You won't be able to get to this at all, so you won't be able to see your bandwidth usage (although we're still counting it!)
• ResNet software archive (http://download.resnet.bris.ac.uk/pub) will be unavailable
• The short version of the URL for the ResNet website (http://www.resnet.bristol.ac.uk) won't work, although the long form will (http://www.bris.ac.uk/is/computing/advice/homeusers/resnet/)
• There may be a handful of other services that don't work as expected, which I've forgotten. But it's Saturday morning and I haven't had breakfast yet.

All existing ResNet connections should continue to function as normal.

Update: I have just kicked the box back into life - it is back up and all services are running as expected - sorry for any inconvenience caused. Mark.

We seem to be having some problems with Manage my ResNet - which may mean that people are unable to use it to check their bandwidth usage and/or sign up for the IPTV trial. I am investigating.

Update: The problem seems to be with our database link between the ResNet database and the main university database. Independently the two databases are working on their own, they are just not talking to each other. I'm just off downstairs to make the database admin team aware of the problem.

Update: Just as I hit save on that last update, the problem seems to have fixed itself. There should be no problems logging in to Manage my ResNet as of about 12:13pm today.