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In order to provide a more secure envoirment on  ResNet, we are introducing some new security requirements.

We have always asked for users of ResNet to be configured to get their IP address automatically. This is now being enforced by the new network equipment that we installed recently.

This means that users will not be able to use static ip addresses on ResNet. All computers or routers etc connected to ResNet must be configured to use dhcp.

If you think that you are being affected by these changes, make sure that you reboot your computer before contacting the helpdesk.

Instructions on configuring your computer to use dhcp can be found in this pdf:

On Monday 15th June there is some sheduled work on the power supply that feeds one of our core cabinets.

Between 6 and 9 am we expect to lose connectivity to the following residences:

  • Woodland Court
  • Northwell House
  • The Hawthorns
  • St Michaels Park
  • Osbourne Villas
  • 121 Redland Rd

We appologise for any inconvenience this may cause, and hope that the break in service will be as brief as possible.

We have lost ResNet service in Churchill hall.

The outage has been caused by a power problem starting at about 20:50 19/5/09. We apologise for this outage, we do understand that this is a bad time to be without access to ResNet.

We are currently waiting for a visit from the universities electricians to restore the power.

Update:

Power + ResNet restored at around 11:40 20/5/09

Unfortunately we had an equipment  failure here over the weekend that left various residences on St Michaels hill disconnected from ResNet. The equipment has now been replaced and service is back to normal.

The four routers that power the majority of ResNet are getting upgraded this Thursday (12th) and next Thursday (19th). There should only be very brief  (under 1 minute) outages as most of the equipment is rebooted. Areas of Clifton and Stoke Bishop will notice longer outages (up to 3 minutes).

All of the work is due to happen between 8:30 AM and 9:00 AM on both mornings.

Due to unforeseen implications of this upgrade we have decided to postpone until outside of term-time.

We have just lost all connectivity in Unite House. This is because of a complete power outage affecting all of Unite House. Western power are aware of the problem and are working on a fix.

Power was restored at around 10:43am

We have just been informed that building services will be carrying out a series of electrical tests in Goldney Hall over the next 9 days. This may affect small numbers of ResNet users in Goldney as the network equipment is powered down. These types of tests are normaly fairly short, so we do not expect prolonged outages.

We are planning to upgrade to software running on our primary router early on Tuesday morning. This is to solve a few issues we are having with the current software.

As the router has a redundant pair there should only be two very short outages (< 1 minute).

Manor house will be down for a short while as building services are conducting some type of electrical testing.

We expect the work to be completed in a couple of hours.

The work was finished by around 10:30.

The same problem has reoccurred at Badock Hall as it did a couple of weeks ago.  There will be no  ResNet in Badock until power is restored.

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